Webcasts & Webinars
Shown below is a full list of workshops that Skills Training Toronto currently offers. CLICK ON A WORKSHOP TITLE to view course details and information.
BUSINESS WRITING AND PRESENTATIONS SKILLS
COMMUNICATIONS / ETIQUETTE AND INTERPERSONAL SKILLS WORKSHOPS
CUSTOMER SERVICE
- Administrative Support: Ensuring Corporate Excellence
- Business Communications 101
- Call Centre Support Techniques 101
- Call Centre Support Excellence: Advanced
- Communication Excellence for Front Line Staff
- Customer Retention Management: Creating the Repeat Customer
- Customer Service Skills: Exceptional Customer Service Skills
- Customer Service: Handling Difficult Situations & Customers
- Listening Skills: Developing Strong Working Relationships with Better Results
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Professional Selling Skills
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- Training Needs Analysis: Evaluation and Metrics
DEALING WITH CHANGE WORKSHOPS
FINANCIAL MANAGEMENT
HEALTH CARE TRAINING
HUMAN RESOURCES MANAGEMENT
LEADERSHIP SKILLS ENHANCEMENT
MANAGEMENT AND SUPERVISORY SKILLS
- Business Communications 101
- Coaching Skills: Coaching for Business Results
- Evaluating the Effectiveness of Training Initiatives
- Handling Workplace Negativity: How to Manage Workplace Negativity
- How to Delegate: Avoiding Procrastination
- How to Foster Innovation & Creativity
- Motivating your Staff
- Managing your Staff: Dealing with Managerial Challenges
- Marketing Training Initiatives in your organization
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Project Management Skills 101
- Project Management Skills: Multi-Tasking Advanced
- Purchase Management 101
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- The Employee Manager Relationship
- The Successful Training Manager
- Training Needs Analysis: Evaluation and Metrics
REAL ESTATE
SALES AND MARKETING
- Auto Sales Excellence: Surpassing Monthly Quotas & Loyal Customers
- Business Communications 101
- Business-to-Business Marketing Strategies
- Building Value: Is it Always about the Price
- Coaching: Coaching for Business Results
- Customer Retention Management: Creating the Repeat Customer
- Creativity and Innovation in the Workplace
- Developing and Executing a Customer Focused Strategy
- Fundamentals of Marketing 101
- Key Account Managers: Prospect More Clients, Retain More Clients
- Listening Skills: Developing Strong Working Relationships with Better
- Social Network & Multi-Media Marketing
- Market Research: The Right Data makes the Right Decision
- Motivating and Coaching Your Sales Team
- Negotiation Skills 101
- Negotiation Skills: Strategic Sales Negotiations
- Planning and Developing New Products
- Professional Selling Skills
- Recruiting for Sales Roles
- Real Estate Buying Field Trip 102
- Sales Management Best Practices
- Sales Negotiations Made Easy
- Successful Product Management
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
STRATEGIC MANAGEMENT
