1 Day workshops


During this workshop we will use a combination of abstract demonstration, role-plays, exercises & break away session discussion, participants are capable to formulate skill sets to address with selling consequences in imaginative methods that heighten their personal potency as well for that of their team members.

  • Learn the characteristics of successful team leaders
  • Understanding the differences: supervisors/managers and team leaders
  • How to gain the acceptance and trust of your staff/team members
  • How to market and promote your team and its milestones to management
  • Devise and understanding your team’s purpose, position and potential within the organization
  • Understand why a team leader must also be a group member
  • Keeping yourself motivated as a team leader
  • Building teams that get results
  • Major obstacles to effectively setting team goals
  • Building and recognizing team chemistry
  • Personality and interpersonal styles: collaboration and conflict
  • Welcoming new members in a team without feeling threatened
  • Benchmarking a team’s progress, performance and bottom-line results
  • Creating a motivating and growing team climate
  • Conducting effective meetings
  • Eliminate distractions and keep team members focused on the business at hand
  • Managing e-virtual teams
  • Understanding teams that reach globally across organizations
  • How to enhance personal communications via electronic meetings
How team leaders contribute to a lack of team performance
  • Building trust between team members and a team leader even after unpopular decisions have been made
  • How to renew and refuel an established team
  • Taking all the credit
  • Learn how you’re affecting your team’s growth and development
  • Identify your team placement in the organizations influence agenda and understand their next stage for future team development
  • How to gradually empower, influence and guidance to the team as members
  • Understand when to “coach” and when to “direct”
  • Components of effective communication
  • How to get and give feedback from customers
  • Understand the difference between “acceptance” and “agreement”
  • Dealing with performance problems, and behavior problems of individual team members
  • How to write and conduct effective performance review
  • What to do: Ego-team players who don’t produce
  • Understanding the problem-solving process
  • How to establish a team climate
  • How to deal with team conflict
  • The key to promoting team harmony
  • How to deal with interpersonal problems
  • What to do with team members who go directly to upper management


Team Leaders, Supervisors, Assistant Managers, any person who directs one or more staff members on a daily basis


Team building is essential in work environments so that you can inspire team members to want to perform at their peak and how you can evolve the team more decision-making and problem-solving authority as it matures. Team building allows an organization to build upon team member commitment to corporate policy and procedural changes critical to the success of the team, department and organization. One company, one team, one winner.


Quotes provided are for immediate city area only. Rates will change for training locations outside city area.

Course Fee: $795 per person        

Become a new client of ours, and receive a discounted rate off the rates shown above, and on training course development rates or e-learning module development service rates. Ask for details when you contact us. All new clients have the Alter Course fee waived.

Satisfaction Guaranteed:

We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!

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Head Office in Toronto


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