TEAM BUILDING EXCELLENCE
1 Day workshops
If you want to have a team oriented environment, you need to be a team leader; you need to learn how to gain the trust and respect of your employees before team work can ever exist. Being a good team leader requires motivational skills, coaching skills and excellent communication and team working skills so that you can perform your own job within the team. We can help you build a cohesive, winning results-oriented team environment.
In this two-day workshop, you will teach industry leading leadership characteristics that ignite energy, enthusiasm, and drive that make employee productivity and performance soar. Our workshop will help you transform individuals into a results-oriented producing team.
HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN
- Learn the characteristics of successful team leaders
- Understanding the differences: supervisors/managers and team leaders
- How to gain the acceptance and trust of your staff/team members
- How to market and promote your team and its milestones to management
- Devise and understanding your team’s purpose, position and potential within the organization
- Understand why a team leader must also be a group member
- Keeping yourself motivated as a team leader
- Building teams that get results
- Major obstacles to effectively setting team goals
- Building and recognizing team chemistry
- Personality and interpersonal styles: collaboration and conflict
- Welcoming new members in a team without feeling threatened
- Benchmarking a team’s progress, performance and bottom-line results
- Creating a motivating and growing team climate
- How team leaders contribute to a lack of team performance
- Building trust between team members and a team leader even after unpopular decisions have been made
- Conducting effective meetings
- Eliminate distractions and keep team members focused on the business at hand
- Managing e-virtual teams
- Understanding teams that reach globally across organizations
- How to renew and refuel an established team
- Taking all the credit
- Learn how you’re affecting your team’s growth and development
- Identify your team placement in the organizations influence agenda and understand their next stage for future team development
- How to gradually empower, influence and guidance to the team as members
- Understand when to “coach” and when to “direct”
- Components of effective communication
- How to get and give feedback from customers
- Understand the difference between “acceptance” and “agreement”
- Dealing with performance problems, and behavior problems of individual team members
- How to write and conduct effective performance review
- What to do: Ego-team players who don’t produce
- Understanding the problem-solving process
- How to establish a team climate
- How to deal with team conflict
- The key to promoting team harmony
- How to deal with interpersonal problems
- What to do with team members who go directly to upper management
- How to enhance personal communications via electronic meetings
WHO SHOULD ATTEND
Team Leaders, Supervisors, Assistant Managers, any person who directs one or more staff members on a daily basis
WHY THIS WORKSHOP IS IMPORTANT
Team building is essential in work environments so that you can inspire team members to want to perform at their peak and how you can evolve the team more decision-making and problem-solving authority as it matures. Team building allows an organization to build upon team member commitment to corporate policy and procedural changes critical to the success of the team, department and organization. One company, one team, one winner.
COURSE FEE & LOCATION DETAILS
Quotes provided are for immediate city area only. Rates will change for training locations outside city area.
Course Fee: $795 per person
Become a new client of ours, and receive a discounted rate off the rates shown above, and on training course development rates or e-learning module development service rates. Ask for details when you contact us. All new clients have the Alter Course fee waived.
Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!
Testimonials
Our company is rather small (30 employees) and we did not have a formal Manager training program. The Manager training program put together for and delivered to our managers by Skills Training Toronto was very effective and covered the key topics we wanted. We were very pleased with the result.
Con-Test
John is one of the best Customer Service facilitators I have seen in my 10 years of taking courses.
JKR Productions
Skills Training is a good company than brings results. My team is still performing better 4 months after training.
Manager
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