BUSINESS COMMUNICATION 101
1 Day workshops
Business communication is very essential in establishing a successful business. Proper business communication gives us a clear understanding on how to verbally and non-verbally associate with each other in a business environment. Proper business communication, as in writing skills, can even educate you by showing you effective techniques that can be used when you read good written communications.
The major business challenge with regards to communication has always been to communicate more efficiently and effectively through writing. This has turned out to be even more important especially in the present fast-paced electronic world and wireless texting world. This practical 2 day seminar will educate you in business writing.
We will teach you on how to put your words and thoughts together on a paper, arrange your message in a logical manner, present your document to be attractive and organized, increase your communication techniques, method, language and tone used for better written communications. Whatever you write displays your company’s image and more importantly is a reflection of who you are, and what you are able to accomplish.
HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN
This two day workshop will teach you how to:
Assess your current challenges in business writing.
- Pin-point outdated phrases and typical worn-out language terms.
- Learn to use modern business language rather than outdated, great- grand father writing.
Assess your challenges in business writing.
Pin-point outdated phrases and typical worn-out language terms. Learn to use modern business language rather than outdated, great- grand father writing.
- Utilize standard laws of good business writing.
- Organize document in a logical form using a proven process.
- Create effective outlines for business correspondence.
- Improve your e-mail communication skills.
- Comprehend the punctuations
- Using appropriate grammar
- Touch up your intonations
- Writer-centered writing – writing for your audience
- An in-depth look at closing and opening sentences.
- Adding visual appeal in your documents
- Create Smart and quality subject lines.
- Using the KISS principle
- Build-up your professionalism.
- Passive vs. Active voice.
- Create positive and proactive writing.
- Evaluate real business documents for you to increase format style, language and tone.
- Create impactful letters, memos, faxes and emails.
- Make sure your messages are well read, understood, memorized
- Understanding everyday challenges in business world communications today.
WHO SHOULD ATTEND
- Managers
- Directors
- All positions who compose any form of writings in their daily tasks
WHY THIS WORKSHOP IS IMPORTANT
The foundation for all profitable and successful businesses is to first effectively communicate with your clients and with your employees. When your employees and clients clearly understand your communications, they will then understand your intentions. When they understand what you can bring to the table your employees will enjoy working for you, and your clients will know you capture their best interests. Thus in the end, increasing your corporations or businesses customer satisfaction and loyalty levels.
COURSE FEE & LOCATION DETAILS
Quotes provided are for immediate city area only. Rates will change for training locations outside city area.
Course Fee: $795 per person
Become a new client of ours, and receive a discounted rate off the rates shown above, and on training course development rates or e-learning module development service rates. Ask for details when you contact us. All new clients have the Alter Course fee waived.
Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!
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Testimonials
Our company is rather small (30 employees) and we did not have a formal Manager training program. The Manager training program put together for and delivered to our managers by Skills Training Toronto was very effective and covered the key topics we wanted. We were very pleased with the result.
Con-Test
John is one of the best Customer Service facilitators I have seen in my 10 years of taking courses.
JKR Productions
Skills Training is a good company than brings results. My team is still performing better 4 months after training.
Manager
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