



PEOPLE MANAGEMENT SKILLS

Still wondering what the most significant benefit of managerial leadership training is. Keep reading you will find out. Being part of this Leadership training workshop will bring out the real manager in you. It will enable you to improve and you will get in touch with most capabilities you never knew you possess as well as perfect your people skills and your abilities. This workshop will educate you on how to handle obstacles from any angle and discover the best solution to resolve them. With leadership training you will get inspired, achieve higher and there is a flow in creativity and productivity. You will get to understand your contemporaries and work mate which will makes the working environment ideal for everyone. Our training will also give you the opportunity to use your speculative skills into practice.

HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN


Become responsible and accountable for various situation without getting unnecessarily uncomfortable

Perfect decisions with greater audacity.

Understanding the benefits of open interaction and discussion, essential to a good working association.

Use and manage your time better- Delegate and Empower.

Learn how to work under pressure situations and within a specific time frame Handle stress.

Learn how to effectively communicate with work mates, colleagues, management

Understanding various managerial work styles, habits and personalities.

Understand and realize your responsibility as both a manager and a leader.

Set up clear objectives and principles of performance for your group.

Inspire, handle and guide your team members to meet objectives and deliver results.

Arrange and place at the order of priority your workload using efficient designation, goal scheduling

Initiating SME's for handling information.

Handle difficult behaviors more efficiently by providing positive reviews.

Enhance your communication abilities to manage meetings and to impact your group.

The functions and features of successful leaders

Is Organizational Change limiting your effectiveness?

Acknowledging individual reactions to change and handling them efficiently

Prevail over the obstacles hindering effective communication

Establishing associations through constructive communication

Communicating more vigorously in meetings

Time Management and Designation

The process of designation and its importance

Differentiate between team functions, goals and responsibilities

Realistic tips on how to inspire your team

Identify the symbols of lack of confidence - tools and techniques to turn this around

Coaching and Development

Handle tough employees and circumstances - working towards constructive conclusions

Identify and adapt your favorite style for solving conflict

Monitoring your ongoing growth

WHY THIS WORKSHOP IS IMPORTANT

A manager, supervisor or team leads most crucial, yet most difficult job is to handle and manage people. This takes a lot out of a person if they constantly struggle to manage on a daily bases. With specific skill sets missing it can be a long month or a long year if you are a new manager who received a recent promotion. Good managers direct, motivate, empower, and comfort their staff, good managers even coach their staff to reach new heights. Good managers even know how to hire the best staff, fire the non-performing or disruptive staff, discipline non-performers or even review and write performance reports on their staff. Do you then consider yourself a good manager?

COURSE FEE & LOCATION DETAILS



Individual Rate | (1 day workshop) | $895 |
(2 day workshop) | $0 | |
(3 day workshop) | $0 | |
Group Rates per person | (1 day workshop) | $795 |
4 or more persons "special rate" | (2 day workshop) | $0 |
Take 50% off this rate | (3 day workshop) | $0 |
Alter this workshop content to relate to your organization | Add $275 to workshop rates |
Quotes provided for are for your immediate city area only. Some rates may change notice.

Become a new client of ours, and receive a discounted rate off the rates shown above, and on training course development rates or e-learning module development service rates. Ask for details when you contact us. All new clients have the Alter Course fee waived.

Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time
provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full.
No questions asked!



COURSE INFORMATION

If the course date has passed, we can offer you on-site training for a date of your choice at no extra cost... Email Us



SKILL DEVELOPMENT TOPICS

- BUSINESS WRITING - PRESENTATIONS SKILLS
- COMMUNICATIONS / BUSINESS ETIQUETTE / INTERPERSONAL SKILLS
-
CUSTOMER SERVICE
- Administrative Support: Ensuring Corporate Excellence
- Call Centre Support Techniques 101
- Call Centre Support Excellence: Advanced
- Communication Excellence for Front Line Staff
- Customer Retention Management: Creating the Repeat Customer
- Customer Service Skills: Exceptional Customer Service Skills
- Customer Service: Handling Difficult Situations & Customers
- Listening Skills: Developing Strong Working Relationships with Better Results
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Professional Selling Skills
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- Training Needs Analysis: Evaluation and Metrics
- DEALING WITH CHANGE - CHANGE MANAGEMENT
- FINANCIAL MANAGEMENT
- HEALTH CARE TRAINING
- HUMAN RESOURCES MANAGEMENT
-
LEADERSHIP - MANAGEMENT - SUPERVISOR TRAINING
- Business Communications 101
- Coaching Skills: Coaching for Business Results
- Evaluating the Effectiveness of Training Initiatives
- Handling Workplace Negativity: How to Manage Workplace Negativity
- How to Delegate: Avoiding Procrastination
- How to Foster Innovation & Creativity
- Motivating your Staff
- Managing your Staff: Dealing with Managerial Challenges
- Marketing Training Initiatives in your organization
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Project Management Skills 101
- Project Management Skills: Multi-Tasking Advanced
- Purchase Management 101
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- The Employee Manager Relationship
- The Successful Training Manager
- Training Needs Analysis: Evaluation and Metrics
- PROJECT MANAGEMENT
- REAL ESTATE - Instructor Lead Mentoring Training
-
SALES & MARKETING
- Auto Sales Excellence: Surpassing Monthly Quotas & Loyal Customers
- Business Communications 101
- Business-to-Business Marketing Strategies
- Building Value: Is it Always about the Price
- Coaching: Coaching for Business Results
- Customer Retention Management: Creating the Repeat Customer
- Creativity and Innovation in the Workplace
- Customer Retention Management: Creating the Repeat Customer
- Developing and Executing a Customer Focused Strategy
- Fundamentals of Marketing 101
- Key Account Managers: Prospect More Clients, Retain More Clients
- Listening Skills: Developing Strong Working Relationships with Better
- Social Network & Multi-Media Marketing
- Market Research: The Right Data makes the Right Decision
- Motivating and Coaching Your Sales Team
- Negotiation Skills 101
- Negotiation Skills: Strategic Sales Negotiations
- Planning and Developing New Products
- Professional Selling Skills
- Recruiting for Sales Roles
- Real Estate Buying Field Trip 102
- Sales Management Best Practices
- Sales Negotiations Made Easy
- Successful Product Management
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- SEARCH ENGINE OPTIMIZATION
- STRATEGIC MANAGEMENT


Our company is rather small (30 employees) and we did not have a formal Manager training program. The Manager training program put together for and delivered to our managers by Skills Training was very effective and covered the key topics we wanted. We were very pleased with the result.
General Manager
Con-Test
Con-Test


The folks at the Skills Training organization have consistenly provided behavioural changes for my staff, I plan to use them again!!
HR Manager
Attica Recruiting
Attica Recruiting



