



Health Care Team Management Training Toronto

This program, combined with the CUSTOMER SERVICE, LEADERSHIP AND COMMUNICATION is applicable for all levels of the service delivery model – from the CEO to the Intake Worker. Additionally each workshop can be customized for any level, and any group – be it a specific department or type of service. One of the key differences between this training company and others are that our courses are delivered by a fully trained Leadership Coach, with an extensive background in the health care field.

HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN

The Coaching approach to this training is customized to the individual participant and groups easily in an interactive way for practical application immediately. And, with so much garnering our attention, especially in this field, we also offer ongoing support and coaching for continued practice and application over time.
TEAM MANAGEMENT AND LEADERSHIP for Extraordinary Outcomes!

Tools to identify yours and others’ strengths and styles

3 Key Elements of Leadership for all positions

2 Vital Tools of Leaders to produce results in all areas

Practices that support and build in collaboration for seamless service

Simple Structure to empower leadership in the face of challenge instantly

Ways to facilitate creativity and innovation in the team

Perspectives and Premises that diffuse all conflicts and competition

How to customize accountabilities to address individual strengths and gaps

A Delegation model that empowers ownership and leadership

The difference between Management and Leadership and where it applies

A Practice of Empowerment that minimizes management time

A project management model for teams to produce extraordinary results!
This workshop is delivered by a fully trained Leadership Coach, with an extensive background in the health care field. The Coaching approach to training customizes to the individual participant and groups easily in an interactive way for practical application immediately. And, with so much garnering our attention, especially in this field, we also offer ongoing support and coaching for continued practice and application over time.

WHO SHOULD ATTEND

This program is also applicable for all levels of the service delivery model – from the CEO to the Intake Worker. Additionally, our workshops can be easily customized for any level, group – be it a specific department or type of service.

WHY THIS WORKSHOP IS IMPORTANT

By empowering your leadership and others you can have a team you can truly count on in all circumstances. By fostering a culture of ownership and alignment you duplicate yourself in your common goal of providing top quality health care. Our workshop gives you the awareness and tools to manage all activities and collaborate with your colleagues with ease regardless of position and preferences. Plus this workshop shares a model of leadership that is used in corporations and social and health service organizations with extraordinary results world-wide. The learning points of this workshop are taught at Harvard and Landmark Education and are the ‘leading edge’ of empowering innovation and creativity and fostering collaboration in places like New Orleans and the Diamond Mines in Africa – as well as health care institutions such as the Griffin Centre. You too, can access an amazing training that offers continued growth and development for a career and a lifetime!

COURSE FEE & LOCATION DETAILS



| Individual Rate | (1 day workshop) | $0 |
| (2 day workshop) | $2195 | |
| (3 day workshop) | $0 | |
| Group Rates per person | (1 day workshop) | $0 |
| (2 day workshop) | $1695 | |
| (3 day workshop) | $0 | |
| Alter this workshop content to relate to your organization | Add $475 to workshop rates |
Quotes provided for GTA area only. Some rates may change notice

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Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time
provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full.
No questions asked!



COURSE INFORMATION

If the course date has passed, we can offer you on-site training for a date of your choice. Email Us



SKILL DEVELOPMENT TOPICS

- BUSINESS WRITING AND PRESENTATIONS SKILLS
- COMMUNICATIONS / ETIQUETTE AND INTERPERSONAL SKILLS WORKSHOPS
-
CUSTOMER SERVICE
- Administrative Support: Ensuring Corporate Excellence
- Business Communications 101
- Call Centre Support Techniques 101
- Call Centre Support Excellence: Advanced
- Communication Excellence for Front Line Staff
- Customer Retention Management: Creating the Repeat Customer
- Customer Service Skills: Exceptional Customer Service Skills
- Customer Service: Handling Difficult Situations & Customers
- Listening Skills: Developing Strong Working Relationships with Better Results
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Professional Selling Skills
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- Training Needs Analysis: Evaluation and Metrics
- DEALING WITH CHANGE WORKSHOPS
- FINANCIAL MANAGEMENT
- HEALTH CARE TRAINING
- HUMAN RESOURCES MANAGEMENT
- LEADERSHIP SKILLS ENHANCEMENT
-
MANAGEMENT AND SUPERVISORY SKILLS
- Business Communications 101
- Coaching Skills: Coaching for Business Results
- Evaluating the Effectiveness of Training Initiatives
- Handling Workplace Negativity: How to Manage Workplace Negativity
- How to Delegate: Avoiding Procrastination
- How to Foster Innovation & Creativity
- Motivating your Staff
- Managing your Staff: Dealing with Managerial Challenges
- Marketing Training Initiatives in your organization
- Negotiation Skills 101
- Negotiation Skills: Advanced
- People Management Skills
- Project Management Skills 101
- Project Management Skills: Multi-Tasking Advanced
- Purchase Management 101
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- The Employee Manager Relationship
- The Successful Training Manager
- Training Needs Analysis: Evaluation and Metrics
- MICROSOFT TRAINING
- PROJECT MANAGEMENT
- REAL ESTATE
-
SALES AND MARKETING
- Auto Sales Excellence: Surpassing Monthly Quotas & Loyal Customers
- Business Communications 101
- Business-to-Business Marketing Strategies
- Building Value: Is it Always about the Price
- Coaching: Coaching for Business Results
- Customer Retention Management: Creating the Repeat Customer
- Creativity and Innovation in the Workplace
- Developing and Executing a Customer Focused Strategy
- Fundamentals of Marketing 101
- Key Account Managers: Prospect More Clients, Retain More Clients
- Listening Skills: Developing Strong Working Relationships with Better
- Social Network & Multi-Media Marketing
- Market Research: The Right Data makes the Right Decision
- Motivating and Coaching Your Sales Team
- Negotiation Skills 101
- Negotiation Skills: Strategic Sales Negotiations
- Planning and Developing New Products
- Professional Selling Skills
- Recruiting for Sales Roles
- Real Estate Buying Field Trip 102
- Sales Management Best Practices
- Sales Negotiations Made Easy
- Successful Product Management
- Team Building Excellence
- Time Management: Managing Schedules and Timelines
- SEARCH ENGINE OPTIMIZATION
- STRATEGIC MANAGEMENT


Easily one of the most refreshing workshops I have taken in quite some time
James Makults, Manager
JM Industries
JM Industries


Skills Training Toronto are continually one of my top 3 company picks when I want to select training in the Toronto area
Monica Jarden, HR Manager
Attiquell Recruiting
Attiquell Recruiting












