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Health Care Team Management Training Toronto
This program, combined with the CUSTOMER SERVICE, LEADERSHIP AND COMMUNICATION is applicable for all levels of the service delivery model – from the CEO to the Intake Worker. Additionally each workshop can be customized for any level, and any group – be it a specific department or type of service. One of the key differences between this training company and others are that our courses are delivered by a fully trained Leadership Coach, with an extensive background in the health care field.
HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN
The Coaching approach to this training is customized to the individual participant and groups easily in an interactive way for practical application immediately. And, with so much garnering our attention, especially in this field, we also offer ongoing support and coaching for continued practice and application over time.
TEAM MANAGEMENT AND LEADERSHIP for Extraordinary Outcomes!
Tools to identify yours and others’ strengths and styles
3 Key Elements of Leadership for all positions
2 Vital Tools of Leaders to produce results in all areas
Practices that support and build in collaboration for seamless service
Simple Structure to empower leadership in the face of challenge instantly
Ways to facilitate creativity and innovation in the team
Perspectives and Premises that diffuse all conflicts and competition
How to customize accountabilities to address individual strengths and gaps
A Delegation model that empowers ownership and leadership
The difference between Management and Leadership and where it applies
A Practice of Empowerment that minimizes management time
A project management model for teams to produce extraordinary results!
This workshop is delivered by a fully trained Leadership Coach, with an extensive background in the health care field. The Coaching approach to training customizes to the individual participant and groups easily in an interactive way for practical application immediately. And, with so much garnering our attention, especially in this field, we also offer ongoing support and coaching for continued practice and application over time.
WHO SHOULD ATTEND
This program is also applicable for all levels of the service delivery model – from the CEO to the Intake Worker. Additionally, our workshops can be easily customized for any level, group – be it a specific department or type of service.
WHY THIS WORKSHOP IS IMPORTANT
By empowering your leadership and others you can have a team you can truly count on in all circumstances. By fostering a culture of ownership and alignment you duplicate yourself in your common goal of providing top quality health care. Our workshop gives you the awareness and tools to manage all activities and collaborate with your colleagues with ease regardless of position and preferences. Plus this workshop shares a model of leadership that is used in corporations and social and health service organizations with extraordinary results world-wide. The learning points of this workshop are taught at Harvard and Landmark Education and are the ‘leading edge’ of empowering innovation and creativity and fostering collaboration in places like New Orleans and the Diamond Mines in Africa – as well as health care institutions such as the Griffin Centre. You too, can access an amazing training that offers continued growth and development for a career and a lifetime!
COURSE FEE & LOCATION DETAILS
Individual Rate (1 day workshop) $0
  (2 day workshop) $2195
  (3 day workshop) $0
Group Rates per person (1 day workshop) $0
  (2 day workshop) $1695
  (3 day workshop) $0
Alter this workshop content to relate to your organization Add $475 to workshop rates  
Quotes provided for GTA area only. Some rates may change notice
Save 10% on this course, and any course, by becoming a member Click here
Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!
COURSE INFORMATION
Dates & Locations:
May 16 - 17/13
Toronto
If the course date has passed, we can offer you on-site training for a date of your choice. Email Us
SKILL DEVELOPMENT TOPICS
  • BUSINESS WRITING AND    PRESENTATIONS SKILLS
    • Advanced Instructional Techniques
    • Business Writing Skills 101
    • Business Writing Skills: What we expect of you    today
    • Developing Successful E-Learning Training
    • Professional Presentation Skills 101
    • Professional Presentation Skills - Advanced
  • COMMUNICATIONS / ETIQUETTE AND    INTERPERSONAL SKILLS WORKSHOPS
    • Assertiveness Training for Women, Minorities and Managers
    • Business Communications 101
    • Business Etiquette, Communication Skills &    Email Etiquette
    • Handling Workplace Negativity
    • Listening Skills: Developing Strong Working    Relationships
    • Handling Difficult Situations
  • CUSTOMER SERVICE
    • Administrative Support: Ensuring Corporate    Excellence
    • Business Communications 101
    • Call Centre Support Techniques 101
    • Call Centre Support Excellence: Advanced
    • Communication Excellence for Front Line Staff
    • Customer Retention Management: Creating the    Repeat Customer
    • Customer Service Skills: Exceptional Customer    Service Skills
    • Customer Service: Handling Difficult Situations    & Customers
    • Listening Skills: Developing Strong Working    Relationships with Better Results
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Professional Selling Skills
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • Training Needs Analysis: Evaluation and    Metrics
  • DEALING WITH CHANGE WORKSHOPS
    • Change Management 101: Communicating    Corporate Changes
    • Handling Workplace Negativity: Planning and    Managing Corporate Change
    • Training Needs Analysis: Successful Evaluation    and Metrics
  • FINANCIAL MANAGEMENT
    • Budgeting Workshop for Managers
    • Evaluating the Effectiveness of Training    Initiatives
    • Procurement Training 101
    • Purchasing Skills: Just the Essentials
  • HEALTH CARE TRAINING
    • Customer Service, Leadership & Communication
    • Team Management & Leadership – Building Extraordinary Outcomes
  • HUMAN RESOURCES MANAGEMENT
    • Recruiting for Sales Roles
    • Training Needs Analysis: Evaluation and    Metrics
    • The Essence of a Good Interview
  • LEADERSHIP SKILLS ENHANCEMENT
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills: Just the Essentials
    • Project Management Skills: Leadership and    Advancement
    • Team Building 101: Leadership and Team    Development for Managerial Success
  • MANAGEMENT AND SUPERVISORY SKILLS
    • Business Communications 101
    • Coaching Skills: Coaching for Business    Results
    • Evaluating the Effectiveness of Training    Initiatives
    • Handling Workplace Negativity: How to Manage    Workplace Negativity
    • How to Delegate: Avoiding Procrastination
    • How to Foster Innovation & Creativity
    • Motivating your Staff
    • Managing your Staff: Dealing with Managerial    Challenges
    • Marketing Training Initiatives in your    organization
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Project Management Skills 101
    • Project Management Skills: Multi-Tasking    Advanced
    • Purchase Management 101
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • The Employee Manager Relationship
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
  • MICROSOFT TRAINING
    • 20 Workshops coming in 2011
  • PROJECT MANAGEMENT
    • Managerial and Team-Building Skills for Project    Managers
  • REAL ESTATE
    • Real Estate Buying Field Trip 102
    • Website Search Engine Optimization: Real    Estate Agents
  • SALES AND MARKETING
    • Auto Sales Excellence: Surpassing Monthly    Quotas & Loyal Customers
    • Business Communications 101
    • Business-to-Business Marketing Strategies
    • Building Value: Is it Always about the Price
    • Coaching: Coaching for Business Results
    • Customer Retention Management: Creating the    Repeat Customer
    • Creativity and Innovation in the Workplace
    • Developing and Executing a Customer Focused    Strategy
    • Fundamentals of Marketing 101
    • Key Account Managers: Prospect More Clients,    Retain More Clients
    • Listening Skills: Developing Strong Working    Relationships with Better
    • Social Network & Multi-Media Marketing
    • Market Research: The Right Data makes the    Right Decision
    • Motivating and Coaching Your Sales Team
    • Negotiation Skills 101
    • Negotiation Skills: Strategic Sales Negotiations
    • Planning and Developing New Products
    • Professional Selling Skills
    • Recruiting for Sales Roles
    • Real Estate Buying Field Trip 102
    • Sales Management Best Practices
    • Sales Negotiations Made Easy
    • Successful Product Management
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
  • SEARCH ENGINE OPTIMIZATION
    • Search Engine Optimization: Climbing to the top    of Google
  • STRATEGIC MANAGEMENT
    • Creativity & Innovation in the Workplace
    • Customer Retention Management: Creating the    Repeat Customer
    • Evaluating the Effectiveness of Training    Initiatives
    • Strategic Planning & Execution: Executive    Business Planning
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
Easily one of the most refreshing workshops I have taken in quite some time
James Makults, Manager
JM Industries
Skills Training Toronto are continually one of my top 3 company picks when I want to select training in the Toronto area
Monica Jarden, HR Manager
Attiquell Recruiting
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