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BUSINESS COMMUNICATION 101
Business communication is very essential in establishing a successful business. Proper business communication gives us a clear understanding on how to verbally and non-verbally associate with each other in a business environment. Proper business communication, as in writing skills, can even educate you by showing you effective techniques that can be used when you read good written communications.
The major business challenge with regards to communication has always been to communicate more efficiently and effectively through writing. This has turned out to be even more important especially in the present fast-paced electronic world and wireless texting world. This practical 2 day seminar will educate you in business writing.
We will teach you on how to put your words and thoughts together on a paper, arrange your message in a logical manner, present your document to be attractive and organized, increase your communication techniques, method, language and tone used for better written communications. Whatever you write displays your company's image and more importantly is a reflection of who you are, and what you are able to accomplish.
HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN
This two day workshop will teach you how to:
Assess your current challenges in business writing.
Pin-point outdated phrases and typical worn-out language terms.
Learn to use modern business language rather than outdated, great- grand father writing.
Assess your challenges in business writing.
Pin-point outdated phrases and typical worn-out language terms. Learn to use modern business language rather than outdated, great- grand father writing.
Utilize standard laws of good business writing.
Organize document in a logical form using a proven process.
Create effective outlines for business correspondence.
Improve your e-mail communication skills.
Evaluate real business documents for you to increase format style, language and tone.
Create impactful letters, memos, faxes and emails.
Make sure your messages are well read, understood, memorized
Understanding everyday challenges in business world communications today.
Comprehend the punctuations
Using appropriate grammar
Touch up your intonations
Writer-centered writing - writing for your audience
An in-depth look at closing and opening sentences.
Adding visual appeal in your documents
Create Smart and quality subject lines.
Using the KISS principle
Build-up your professionalism.
Passive vs. Active voice.
Create positive and proactive writing.
WHO SHOULD ATTEND
Managers
Directors
All positions who compose any form of writings in their daily tasks
WHY THIS WORKSHOP IS IMPORTANT
The foundation for all profitable and successful businesses is to first effectively communicate with your clients and with your employees. When your employees and clients clearly understand your communications, they will then understand your intentions. When they understand what you can bring to the table your employees will enjoy working for you, and your clients will know you capture their best interests. Thus in the end, increasing your corporations or businesses customer satisfaction and loyalty levels
COURSE FEE & LOCATION DETAILS
Individual Rate (1 day workshop) $895
  (2 day workshop) $0
  (3 day workshop) $0
Group Rates per person (1 day workshop) $675
  (2 day workshop) $0
  (3 day workshop) $0
Alter this workshop content to relate to your organization Add $175 to workshop rates  
Quotes provided for GTA area only. Some rates may change notice
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Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!
COURSE INFORMATION
Dates & Locations:
May 09 - 09/13
Toronto
If the course date has passed, we can offer you on-site training for a date of your choice. Email Us
SKILL DEVELOPMENT TOPICS
  • BUSINESS WRITING AND    PRESENTATIONS SKILLS
    • Advanced Instructional Techniques
    • Business Writing Skills 101
    • Business Writing Skills: What we expect of you    today
    • Developing Successful E-Learning Training
    • Professional Presentation Skills 101
    • Professional Presentation Skills - Advanced
  • COMMUNICATIONS / ETIQUETTE AND    INTERPERSONAL SKILLS WORKSHOPS
    • Assertiveness Training for Women, Minorities and Managers
    • Business Communications 101
    • Business Etiquette, Communication Skills &    Email Etiquette
    • Handling Workplace Negativity
    • Listening Skills: Developing Strong Working    Relationships
    • Handling Difficult Situations
  • CUSTOMER SERVICE
    • Administrative Support: Ensuring Corporate    Excellence
    • Business Communications 101
    • Call Centre Support Techniques 101
    • Call Centre Support Excellence: Advanced
    • Communication Excellence for Front Line Staff
    • Customer Retention Management: Creating the    Repeat Customer
    • Customer Service Skills: Exceptional Customer    Service Skills
    • Customer Service: Handling Difficult Situations    & Customers
    • Listening Skills: Developing Strong Working    Relationships with Better Results
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Professional Selling Skills
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • Training Needs Analysis: Evaluation and    Metrics
  • DEALING WITH CHANGE WORKSHOPS
    • Change Management 101: Communicating    Corporate Changes
    • Handling Workplace Negativity: Planning and    Managing Corporate Change
    • Training Needs Analysis: Successful Evaluation    and Metrics
  • FINANCIAL MANAGEMENT
    • Budgeting Workshop for Managers
    • Evaluating the Effectiveness of Training    Initiatives
    • Procurement Training 101
    • Purchasing Skills: Just the Essentials
  • HEALTH CARE TRAINING
    • Customer Service, Leadership & Communication
    • Team Management & Leadership – Building Extraordinary Outcomes
  • HUMAN RESOURCES MANAGEMENT
    • Recruiting for Sales Roles
    • Training Needs Analysis: Evaluation and    Metrics
    • The Essence of a Good Interview
  • LEADERSHIP SKILLS ENHANCEMENT
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills: Just the Essentials
    • Project Management Skills: Leadership and    Advancement
    • Team Building 101: Leadership and Team    Development for Managerial Success
  • MANAGEMENT AND SUPERVISORY SKILLS
    • Business Communications 101
    • Coaching Skills: Coaching for Business    Results
    • Evaluating the Effectiveness of Training    Initiatives
    • Handling Workplace Negativity: How to Manage    Workplace Negativity
    • How to Delegate: Avoiding Procrastination
    • How to Foster Innovation & Creativity
    • Motivating your Staff
    • Managing your Staff: Dealing with Managerial    Challenges
    • Marketing Training Initiatives in your    organization
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Project Management Skills 101
    • Project Management Skills: Multi-Tasking    Advanced
    • Purchase Management 101
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • The Employee Manager Relationship
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
  • MICROSOFT TRAINING
    • 20 Workshops coming in 2011
  • PROJECT MANAGEMENT
    • Managerial and Team-Building Skills for Project    Managers
  • REAL ESTATE
    • Real Estate Buying Field Trip 102
    • Website Search Engine Optimization: Real    Estate Agents
  • SALES AND MARKETING
    • Auto Sales Excellence: Surpassing Monthly    Quotas & Loyal Customers
    • Business Communications 101
    • Business-to-Business Marketing Strategies
    • Building Value: Is it Always about the Price
    • Coaching: Coaching for Business Results
    • Customer Retention Management: Creating the    Repeat Customer
    • Creativity and Innovation in the Workplace
    • Developing and Executing a Customer Focused    Strategy
    • Fundamentals of Marketing 101
    • Key Account Managers: Prospect More Clients,    Retain More Clients
    • Listening Skills: Developing Strong Working    Relationships with Better
    • Social Network & Multi-Media Marketing
    • Market Research: The Right Data makes the    Right Decision
    • Motivating and Coaching Your Sales Team
    • Negotiation Skills 101
    • Negotiation Skills: Strategic Sales Negotiations
    • Planning and Developing New Products
    • Professional Selling Skills
    • Recruiting for Sales Roles
    • Real Estate Buying Field Trip 102
    • Sales Management Best Practices
    • Sales Negotiations Made Easy
    • Successful Product Management
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
  • SEARCH ENGINE OPTIMIZATION
    • Search Engine Optimization: Climbing to the top    of Google
  • STRATEGIC MANAGEMENT
    • Creativity & Innovation in the Workplace
    • Customer Retention Management: Creating the    Repeat Customer
    • Evaluating the Effectiveness of Training    Initiatives
    • Strategic Planning & Execution: Executive    Business Planning
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
Easily one of the most refreshing workshops I have taken in quite some time
James Makults, Manager
JM Industries
Skills Training Toronto are continually one of my top 3 company picks when I want to select training in the Toronto area
Monica Jarden, HR Manager
Attiquell Recruiting
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