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Administrative Support: Ensuring Corporate Admin Excellence
The role of an administrative assistant is very crucial in any company. Whether the company is big or small, administrative responsibilities can be varied depending on the organization and managerial style. Today's growing trend is that one person will probably be an assistant to more than one manager. And when you are in this position, you are essentially the perfect right hand man or woman for a number of managers or supervisors.
In recent times an administrative assistant must have experience in different administrative areas, must be willing to do multiple tasks, and they also must have a sound knowledge of how to manage uncomfortable situations or tasks. The duty of a good administrative assistant will differ with any organization but there are fundamentals for that role that will make you a "great" administrative assistant no matter where you apply. Here is where we can help.
HOW YOU WILL BENEFIT - WHAT YOU WILL LEARN
Become an expert in Change and Management Skills.
Discover your position on the management team.
Educate yourself to attain growth.
Find out what it entails to become a change master.
Tuning up your group skills.
Balance business goals with administrative support goals.
Evaluate your leader/manager interest in the group.
Create your management team's precedence for.
Handling Conflicts.
Utilizing a persuasive manner and negotiation skills to create a profitable result from disagreements.
Resolve workplace disagreements.
5 methods for handling tough people.
Interact with credibility.
Improve your appearance to help pursue a particular goals.
Build dynamic listening skills.
Maintain your own emotions and separate from others' emotions.
Taking control of your work periods.
Simplify priorities to include team goals.
Establish measure to validate your risk/value priorities.
Arrange your projects with smart charts.
Resolve instant /crucial dilemma.
Eradicate awful time wasters.
Make use of task maps to handle multi loads.
Implement & develop personal influences to present scheme or plan negotiations.
Put to practice new techniques for effective meeting management.
Review your colleagues.
Organizing numerous responsibilities.
Discover better ways to think on your feet with powerful tools.
Establish win-win resolution to create a constructive emotions on your team.
Become a tactical associate to your manager.
Find out different team player approach for more effective teamwork.
Deal your time and workload with higher time-management skills.
WHO SHOULD ATTEND
Any persons who perform an administrative, executive or supportive role in an organization.
WHY THIS WORKSHOP IS IMPORTANT
With businesses expanding both offline and online, more and more responsibilities are being expected of divisional heads, and managerial positions. It is with these expansions that the opportunity to become an administrative or executive assistant is growing in importance and the need is becoming larger. As managerial jobs expand, and keep on expanding, there are numerous challenges and opportunities for you to use your administrative skills to expand with an organization. Just remember to be very organized, highly methodical, simple yet systematic and of course flawless in your work.
COURSE FEE & LOCATION DETAILS
Individual Rate (1 day workshop) $995
  (2 day workshop) $0
  (3 day workshop) $0
Group Rates per person (1 day workshop) $575
  (2 day workshop) $0
  (3 day workshop) $0
Alter this workshop content to relate to your organization Add $525 to workshop rates  
Quotes provided for GTA area only. Some rates may change notice
Save 10% on this course, and any course, by becoming a member Click here
Satisfaction Guaranteed:
We fully guarantee the content and quality of this workshop. If at the second break-time provided by the facilitator, you are not completely satisfied with this course, we will refund your money in full. No questions asked!
COURSE INFORMATION
Dates & Locations:
May 06 - 06/13
Toronto
If the course date has passed, we can offer you on-site training for a date of your choice. Email Us
SKILL DEVELOPMENT TOPICS
  • BUSINESS WRITING AND    PRESENTATIONS SKILLS
    • Advanced Instructional Techniques
    • Business Writing Skills 101
    • Business Writing Skills: What we expect of you    today
    • Developing Successful E-Learning Training
    • Professional Presentation Skills 101
    • Professional Presentation Skills - Advanced
  • COMMUNICATIONS / ETIQUETTE AND    INTERPERSONAL SKILLS WORKSHOPS
    • Assertiveness Training for Women, Minorities and Managers
    • Business Communications 101
    • Business Etiquette, Communication Skills &    Email Etiquette
    • Handling Workplace Negativity
    • Listening Skills: Developing Strong Working    Relationships
    • Handling Difficult Situations
  • CUSTOMER SERVICE
    • Administrative Support: Ensuring Corporate    Excellence
    • Business Communications 101
    • Call Centre Support Techniques 101
    • Call Centre Support Excellence: Advanced
    • Communication Excellence for Front Line Staff
    • Customer Retention Management: Creating the    Repeat Customer
    • Customer Service Skills: Exceptional Customer    Service Skills
    • Customer Service: Handling Difficult Situations    & Customers
    • Listening Skills: Developing Strong Working    Relationships with Better Results
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Professional Selling Skills
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • Training Needs Analysis: Evaluation and    Metrics
  • DEALING WITH CHANGE WORKSHOPS
    • Change Management 101: Communicating    Corporate Changes
    • Handling Workplace Negativity: Planning and    Managing Corporate Change
    • Training Needs Analysis: Successful Evaluation    and Metrics
  • FINANCIAL MANAGEMENT
    • Budgeting Workshop for Managers
    • Evaluating the Effectiveness of Training    Initiatives
    • Procurement Training 101
    • Purchasing Skills: Just the Essentials
  • HEALTH CARE TRAINING
    • Customer Service, Leadership & Communication
    • Team Management & Leadership – Building Extraordinary Outcomes
  • HUMAN RESOURCES MANAGEMENT
    • Recruiting for Sales Roles
    • Training Needs Analysis: Evaluation and    Metrics
    • The Essence of a Good Interview
  • LEADERSHIP SKILLS ENHANCEMENT
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills: Just the Essentials
    • Project Management Skills: Leadership and    Advancement
    • Team Building 101: Leadership and Team    Development for Managerial Success
  • MANAGEMENT AND SUPERVISORY SKILLS
    • Business Communications 101
    • Coaching Skills: Coaching for Business    Results
    • Evaluating the Effectiveness of Training    Initiatives
    • Handling Workplace Negativity: How to Manage    Workplace Negativity
    • How to Delegate: Avoiding Procrastination
    • How to Foster Innovation & Creativity
    • Motivating your Staff
    • Managing your Staff: Dealing with Managerial    Challenges
    • Marketing Training Initiatives in your    organization
    • Negotiation Skills 101
    • Negotiation Skills: Advanced
    • People Management Skills
    • Project Management Skills 101
    • Project Management Skills: Multi-Tasking    Advanced
    • Purchase Management 101
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
    • The Employee Manager Relationship
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
  • MICROSOFT TRAINING
    • 20 Workshops coming in 2011
  • PROJECT MANAGEMENT
    • Managerial and Team-Building Skills for Project    Managers
  • REAL ESTATE
    • Real Estate Buying Field Trip 102
    • Website Search Engine Optimization: Real    Estate Agents
  • SALES AND MARKETING
    • Auto Sales Excellence: Surpassing Monthly    Quotas & Loyal Customers
    • Business Communications 101
    • Business-to-Business Marketing Strategies
    • Building Value: Is it Always about the Price
    • Coaching: Coaching for Business Results
    • Customer Retention Management: Creating the    Repeat Customer
    • Creativity and Innovation in the Workplace
    • Developing and Executing a Customer Focused    Strategy
    • Fundamentals of Marketing 101
    • Key Account Managers: Prospect More Clients,    Retain More Clients
    • Listening Skills: Developing Strong Working    Relationships with Better
    • Social Network & Multi-Media Marketing
    • Market Research: The Right Data makes the    Right Decision
    • Motivating and Coaching Your Sales Team
    • Negotiation Skills 101
    • Negotiation Skills: Strategic Sales Negotiations
    • Planning and Developing New Products
    • Professional Selling Skills
    • Recruiting for Sales Roles
    • Real Estate Buying Field Trip 102
    • Sales Management Best Practices
    • Sales Negotiations Made Easy
    • Successful Product Management
    • Team Building Excellence
    • Time Management: Managing Schedules and    Timelines
  • SEARCH ENGINE OPTIMIZATION
    • Search Engine Optimization: Climbing to the top    of Google
  • STRATEGIC MANAGEMENT
    • Creativity & Innovation in the Workplace
    • Customer Retention Management: Creating the    Repeat Customer
    • Evaluating the Effectiveness of Training    Initiatives
    • Strategic Planning & Execution: Executive    Business Planning
    • The Successful Training Manager
    • Training Needs Analysis: Evaluation and    Metrics
Easily one of the most refreshing workshops I have taken in quite some time
James Makults, Manager
JM Industries
Skills Training Toronto are continually one of my top 3 company picks when I want to select training in the Toronto area
Monica Jarden, HR Manager
Attiquell Recruiting
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